FAQ

Your Account

How do I cancel my subscription?

Visit your account and click Cancel.

Whether you have a monthly or annual plan, your access remains until the end of your billing period. 

Tributes

How is a tribute different from an online memorial and why should I create one?

Unlike memorials that are created after the loss of a loved one, our tributes allow you to share in love and grief and cherish your ailing ones while they are still with you. It’s a safe place to be open in your feelings and share your memories while also honouring, celebrating, and loving on the recipient while they are still alive.

By organizing and contributing to a living online memorial, you can find purpose and offer valuable emotional support in the grief that feels so out of control.

How do I create a tribute?

  1. Set up your tribute space (completely free to sign up) with photos, videos and links to platforms like MealTrain and Amazon Wishlist.
  2. Invite the recipient & others to set up their own account and contribute to your tribute.
  3. Contributors are invited to post messages, memories and photos to show your loved one what they mean—right now.
  1. Set up your tribute space (new customers can start a free 14 day trial) with photos, videos and links to platforms like MealTrain and Amazon Wishlist.
  2. Invite the recipient & others to set up their own account and contribute to your tribute.
  3. Contributors are invited to post messages, memories and photos to show your loved one what they mean—right now.

How do I share a tribute?

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How do I share a tribute?

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How long can I keep my tribute online?

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Plans & Subscriptions

How much does it cost?

Our monthly subscription is $19.95 CAD* plus applicable tax (or save by paying for the year upfront for only $195 CAD*).
*All prices in CAD plus applicable taxes

Can I have more than one tribute per subscription?

There’s currently no limit to how many tributes you can manage and organize with an account. This is subject to change.

I can't afford a subscription. Are there any options for me?

Our heart is to create a safe platform for friends & families to come together and treasure their memories while they still can. If you are unable to commit financially to our plans,  send an email to hello@tellmenow.ca to ask how we may be able to help.

Privacy

Can I find or view any tribute even if I haven't been invited?

We understand the sensitive nature of living tributes, so privacy is our utmost concern. Due to the sensitivity of our tributes, we do not offer the ability to search for tributes whether they are set to private (invite-only) or public (anyone with the tribute link can view).

Public Tributes

However if a tribute is set to public access and you have been provided the link, you will be able to view the tribute directly by visiting the custom tribute URL in any web browser. 

Private Tributes

Tributes that are set to private can only be accessed through invite only. When you are invited to contribute to a tribute, you will be prompted to create an account if you don’t already have one. This ensures that only those who have been directly invited and are logged in can view and contribute to the private tribute.

I was given the link to a tribute but I can't access it. What do I do?

The organizer of a tribute has full control of privacy settings as well the ability to approve or decline contributors and moderate posts. When a tribute is set to private, you can only view and contribute to the tribute if you have been invited and approved by the organizer.